Shipping

Delivery Timeframe:

• Time to handle: 1 business day (Monday-Friday)
• Delivery Time: 2 to 8 business days (Monday-Friday)
  
• Separate packaging for rug pads/accessories.
• Delays may occur on Public Holidays.
  

Order Tracking:

• Orders shipped via various couriers.
• Orders will be dispatch with various couriers such as Allied Express, Australia post, Direct Freight and etc. 
• Tracking number provided when available.
• Track your order or send queries to: hello@casabelle.com.au

Inspecting Your Order:

• Inspect upon delivery for damage.
• For concealed damage/loss with no visible packaging damage:
  • Report within 5 business days of delivery.
  • Keep containers/packing materials for inspection.
• Don't sign for damaged items unless noted.
• If damaged, contact Casa Belle via email.
• You may be responsible for filing a claim if you sign for or allow the delivery of damaged goods.

Contact:

• Email: hello@casabelle.com.au