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Designer edge for modern Australian homes.
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Novara Rugs
Weather tough outside and comfort rich inside
Have a question ? We are here to help.
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
Do you ship Australia-wide?
Yes, we ship all over Australia. Shipping is also free! We run discounts and promotions all year, so stay tuned for exclusive deals.
Do I need to setup an account to place an order?
You do not need to set up an account to place an order. However creating an account allows you to store your shipping information, see order history, and view your product’s warranty information. Additional features will be added to the account page in the near future.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 2-7 business days to arrive. Delivery details will be provided in your confirmation email.
What is your return policy?
All products purchased from our website may be returned within 35 days of purchase for a full refund less shipping costs. To initiate such a return please contact us.
Any question?
You can contact us through our contact page! We will be happy to assist you.